Power systems is committed to
protecting your privacy. That's because we base
our business on the trust you place in us. The
information we collect is gathered to ensure
secure ordering and to provide a more
personalized shopping experience. You can help
us ensure your privacy by not sharing your site
or account information with anyone. See below
for detailed information about how we protect
your personal information. If you have any
concerns, comments or complaints, be sure to let
us know about them.
How much information must you share?
The amount of information we collect depends on
you. We collect information needed for secure
ordering and customizing your experience. See
below to find out what information is required
for what task.
IP Address- We use
IP addresses to measure our site traffic
and to help provide a relevant shopping
experience. Your IP address is not
linked to your customer information.
Referral site - If
you come to our site via a link, the
location of the referral is captured.
This is used to help us know where our
users come from.
Browser type -
This information is captured to help us
optimize our site to match the latest
technology used by our customers.
Movements through our site
- We keep track of pages you visit to help us
provide a more personalized and relevant
Purchase product online from
Name, address and payment information, although
credit card and PO numbers may be phoned in as
Subscribing to an email
You must submit a valid email address to
Is your information used for any other purpose?
We require only the personal information that is
needed for safely processing your online order
and for contacting you about your transactions.
It is used exclusively for that purpose. If you
become a Performance Power Systems customer,
you may receive mailings from your account
information and your account information may be
analyzed as part of our standard business
practices. If you would prefer not to receive
catalogs, please let us know.
Will your information be given to any other
Your personal information is not shared with any
Do you purchase information about your customers
from other companies?
Yes, we occasionally purchase third party
information about companies that are our
customers. We do not purchase any personal
customer information. The company information we
purchase includes size of company, number of
employees and annual sales. This is used for
customizing the user experience online and for
supplementing our internal sales information.
What about e-mail?
When you purchase online from Performance
Power Systems, we will contact you by e-mail to
confirm your order and to update you on the
status of your order.
Performance Power Systems is committed to
providing all customers with a world-class
experience. In order to measure how well we are
doing and to better understand how we can
continually improve our product offerings and
our ability to meet your unique requirements,
from time-to-time we may contact you by phone or
e-mail and solicit your participation in
research. Your participation is voluntary and
you may request to remove yourself from future
efforts of this kind.
Your account manager may occasionally send you
promotional or product information. In addition,
Performance Power Systems may, on occasion,
send you updates on important information about
our company and services. If you do not wish to
receive such e-mails, simply let your account
How do we protect your information?
We employ powerful 128-bit encryption technology
and Secure Socket Layers (SSL) in all areas
where your personal identity is required. You
can check this security protection setting
within your browser. To view our VeriSign
certificate, click on the image of the closed
lock or the solid key at the bottom of your
browser. Our site security information will
appear. For more information, contact your
browser's publisher. Your account information
and order history are kept behind our firewall
on separate servers. All transaction information
is processed under encrypted channels, although
you always have the option to choose unencrypted
processing. To be sure you have the most
protection available, be sure to download the
latest version of today's most popular browsers,
Internet Explorer and
Communicator . In addition,
access to your personal information is
restricted within our company to provide maximum
Who can see your account information?
Only authorized programming personnel at
Performance Power Systems are permitted to see your
password. Only authorized sales, customer
service and accounting personnel are permitted
access to your account information. Employees
who violate our privacy pledge will be subject
to our normal disciplinary process. Whenever we
hire other organizations to provide support
services, we will require them to conform to our
privacy pledge and to allow us to audit them for
What if you change how you use my information?
If we change how we use your personal
information, we will notify you by prominently
posting notice of the change to this site.
How do you give us feedback?
Simply click the link above to send us feedback
via e-mail. Please note that feedback given in
this manner becomes property of
Performance Power Systems and may be used for promotional
purposes. If you prefer not to have your
comments used in this manner, simply use your
own e-mail to send a message to us, or you can
indicate your preference at the top of your
How do you correct inaccurate information?
You can update your basic account information at
any time via email. To correct any other account
information, please contact your account
manager. We will attempt to keep customer
information complete, up to date, and accurate.
We will tell our customers how and where to
conveniently access their account information
(except when we are prohibited to do so by law)
and how to notify us about errors which we will
A special note about promotions:
If you elect to enter any contests or other
promotions related to Performance
Systems please note that, by entering, you are
giving your permission to use your information
for promotional purposes.
Last updated: February 24, 2008